Live chat for Bubble.io

Add live chat to your Bubble app

Human Reply is a Bubble plugin that puts a live chat bubble on every page of your app. Every chat lands in your team's Telegram group, whoever is free replies from their phone, and the reply shows in your app in seconds.

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7-day free trial · Starting $10 a month

In your Bubble app
A visitor's chat in the bubble on the Casa Lira site: Giselle sends a photo of the terrace and replies, and the visitor's last message reads Seen by Giselle
In your team's Telegram
The same chat as a topic in the Casa Lira team's Telegram group: the lead card for Lena, claimed by Giselle, Won and Lost under it, and the replies below

Made for Bubble

Human Reply Live Chat is a plugin in Bubble's marketplace. Install it, paste the key setup gives you, and the chat is on every page of your app.

See it on a real Bubble app: open the demo.

  • On every page. It loads with every page of your app and stays open as people move around, in the colour you pick.
  • Nothing to place. No element to drag onto a page and no workflow to build. One key in the plugin's settings.
  • On the free plan too. There the chat runs in your app's test version, so you can try it before you deploy.
Bubble's editor on the Plugins tab: Human Reply Live Chat installed, its description, version 1.0.3, and a site key in Site key (headers)
The plugin in your app's Plugins tab, with the key in

Set up in about ten minutes

Choose Bubble at humanreply.app and type your app's address, then five guided steps in your browser. The last one gives you the key for the plugin.

  1. Create the botIn BotFather, with the first message typed for you.
  2. Add it to a group with TopicsThe page checks as you go.
  3. Send a test leadWrite from the setup page, then claim it from your phone.
  4. Set your hoursBusiness hours, auto-away and the ways to reply.
  5. Make your accountYour email, then your card on Stripe. 7-day free trial.
humanreply.app/setup
The last setup step: Add the plugin to your app, with the two steps and the site key in a copy row, beside a small picture of the plugin's settings

Every step, with what to press in Bubble, is in the Bubble setup guide.

It looks like your app

The bubble takes your app's font and your colour, in light or dark, so it reads as part of your page.

  • Name and logo. They start as your app's name and icon. Change either.
  • Language. It speaks your app's language and every word can be customised.
  • Either corner. Bottom right or bottom left, clear of Bubble's badge on the free plan.
  • Phones. On a phone the chat opens full screen.
The bubble on the Casa Lira site in blue, with the team's initials as its logo and a first message marked DeliveredThe bubble on the Sable Atelier site in pink, in the site's own font, with Giselle's answer and Seen by Giselle
A new topic in Telegram with Lena's lead card: waiting 0:12, the Garden suite page, from google.com, second visit, her question, and Claim under itA claimed topic in Telegram: the lead card for Jonas with a link to an earlier conversation, Won and Lost under it, Giselle's replies and a photo from Jonas

Each chat gets its own topic in your team's Telegram

Every chat opens a topic in your team's Telegram group, with a lead card on top, so everyone sees it and one person picks it up.

  • The lead card. The page and item they were looking at, where they came from, how often they've visited, and any earlier chat.
  • Claim, Won, Lost. Tap Claim, or just reply, and the chat is yours. Won or Lost closes it.
  • Read receipts, both ways. React to their message and they see "Seen by" and your name. You see when they've read your reply.

The whole loop, step by step, is on the homepage.

Your dashboard on humanreply.app

Who is at the desk, every conversation, and how the bubble looks and what it says. Changes reach your app at once, with nothing to deploy.

humanreply.app/dashboard
The Human Reply dashboard for casalira.com: the week in numbers, Giselle and Sara at the desk, today's conversations

When nobody is free

When nobody is free, the bubble says so and asks the visitor where the reply should go.

  • The ways to reply. WhatsApp, Telegram, email, Instagram or Messenger, whichever you switch on. Your team writes to them from its own account.
  • Hours and auto-away. Set your business hours, and tap I'm available or I'm away in Telegram. Anyone quiet for 45 minutes is marked away.

A person writes every reply. The greeting and the away note are words your team sets.

The bubble when nobody is free: Back tomorrow at 8:00 in the header, the visitor's message marked Delivered, and We'll reply on WhatsAppThe Desk topic in Telegram: the pinned team status board with I'm available and I'm away, and the lines saying who changed their status

For agencies building client apps

Install the plugin in each client's app, and every app gets its own bot and Telegram group.

  • The client's team answersThey reply from their phones in Telegram and never need to open the Bubble editor.
  • Their chats onlyNobody sees another client's chats.
  • Priced per appOne plan for each client app, whatever the size of its team.

A plugin, a pasted script, or a messenger button

There are three ways to put chat on a Bubble app.

ComparedHuman ReplyA pasted scriptA messenger button
How it's addedThe plugin puts it on every page, with one keyA vendor's script pasted into Settings › SEO and metatags1A plugin element you place on a page2
Where the conversation happensIn your app, both ways, files includedIn your appIn WhatsApp, off your app2
Where the team answersYour team's Telegram group, a topic per chatThe vendor's own inbox and appsThe WhatsApp number the button opens
What you pay forThe app: $12 a month, the whole team includedOften each person who answersFree2

One plan, per app

Human Reply costs $12 a month per app, or $10 a month billed yearly.

  1. TodayYour free trial starts.
  2. Three days before it endsWe email you a reminder.
  3. After seven daysYour plan starts. Cancel before then, from the dashboard, and nothing is charged.

Human Reply for one app

Monthly

$12a month

Yearly−17%

$10a month, $120 billed yearly

  • The whole team, no seats
  • Unlimited conversations
  • Photos, documents and stickers, both ways

Questions

How do I install Human Reply?
Go to humanreply.app/start, choose Bubble and type your app's address: five guided steps give you a site key. Then in Bubble, Plugins › Add plugins, install Human Reply Live Chat and paste the key into Site key (headers).
Do visitors need Telegram?
No. They chat in your app. Only your team uses Telegram.
Do I need a Telegram Business account?
No. A regular Telegram group with Topics and a bot you make in BotFather. Setup walks you through both.
Which pages is the bubble on?
Every page of your app, bottom right or bottom left, as you choose.
Does it work on Bubble's free plan?
Yes. The free plan can't deploy to live, so there the chat runs in your app's test version, at yourapp.bubbleapps.io/version-test. On a paid plan, deploy and it is on your live app.
What about the "Built on Bubble" badge?
On the free plan, Bubble puts its badge in the bottom right corner. Move the chat to the bottom left in your dashboard, under Customize › Position.
Does it work with my own domain?
Yes. The chat works on your bubbleapps.io address and on your own domain alike. Type either one when you set up.
Does it slow my app down?
No. The bubble loads after your page and fetches its settings in the background, so your page doesn't wait for it.
What happens when nobody is free?
The bubble says so and asks where the reply should go: WhatsApp, Telegram, email, Instagram or Messenger, whichever you switch on. Your team writes to them from its own account.
How much does it cost?
$12 a month per app, or $10 a month billed yearly. The first seven days are free, and the plugin itself is free to install.
Is Human Reply made by Bubble?
No. Human Reply is made by Hella Fast, LLC, and isn't affiliated with Bubble.
How do I remove it?
In Bubble, open Plugins, choose Human Reply Live Chat and press Uninstall this plugin, then deploy. Your conversations stay in your Telegram group. To end the plan, cancel from Plan & billing in the dashboard.

More answers in the homepage FAQ.

Add live chat to your Bubble app

The next chat in your app lands in your team's Telegram.

Get started

7-day free trial · Starting $10 a month

Human Reply is not affiliated with Framer, Webflow, WordPress, Squarespace, Lovable, Bubble, Google or Telegram.

Bubble.io live chat, answered from Telegram · Human Reply