Live chat for Framer
Add live chat to your Framer site
Human Reply is a Framer plugin that adds a live chat bubble to your site. Every chat lands in your team's Telegram group, whoever is free replies from their phone, and the reply shows on the page in seconds.
7-day free trial · Starting $10 a month
- From the Framer pluginManage in the dashboard
- About ten minutesFive guided steps
- Every Framer planThe free one included
- The whole teamNo seats, one price per site
Made for Framer
Human Reply is a Framer plugin, so it works the way Framer does. The bubble lands on your page as a component.
- Placed for you. It lands in the bottom right corner of the page, ready to publish.
- Yours to move. Position it like any other layer.
- Kept up to date. When the bubble changes, one click in the plugin updates it.
Set up in about ten minutes
Five guided steps in your browser.
- 1Create the botIn BotFather, with the first message typed for you.
- 2Add it to a group with TopicsThe page checks as you go.
- 3Send a test leadWrite from the setup page, then claim it from your phone.
- 4Set your hoursBusiness hours, auto-away and the ways to reply.
- 5Make your accountYour email, then your card on Stripe. 7-day free trial.
It looks like your site
The bubble takes your site's font and your colour, in light or dark, so it reads as part of your page.
- Name and logo. They start as your project's name and your site's icon. Change either.
- Language. It speaks your site's language and every word can be customised.
- Phones. On a phone the chat opens full screen.
Each chat gets its own topic in your team's Telegram
Every chat opens a topic in your team's Telegram group, with a lead card on top, so everyone sees it and one person picks it up.
- The lead card. The page and item they were looking at, where they came from, how often they've visited, and any earlier chat.
- Claim, Won, Lost. Tap Claim, or just reply, and the chat is yours. Won or Lost closes it.
- Read receipts, both ways. React to their message and they see "Seen by" and your name. You see when they've read your reply.
The whole loop, step by step, is on the homepage.
The dashboard, in Framer too
What you change in the dashboard reaches your live site within minutes, without publishing again.
- HomeThe week in numbers, who is at the desk, and today's chats.
- AnalyticsConversations, first reply and thumbs up, by page and by person.
- CustomizeHow the bubble looks, what it says and how it behaves.
- ConnectionTurns green once the bubble has been seen on your published site.
When nobody is free
When nobody is free, the bubble says so and asks the visitor where the reply should go.
- The ways to reply. WhatsApp, Telegram, email, Instagram or Messenger, whichever you switch on. Your team writes to them from its own account.
- Hours and auto-away. Set your business hours, and tap I'm available or I'm away in Telegram. Anyone quiet for 45 minutes is marked away.
A person writes every reply. The greeting and the away note are words your team sets.
For studios building client sites
Run the plugin in each client's Framer project, and every site gets its own bot and Telegram group.
- The client's team answersThey reply from their phones in Telegram and never need to open Framer.
- Their chats onlyNobody sees another client's chats.
- Priced per siteOne plan for each client site, whatever the size of its team.
A plugin, a pasted script, or a messenger button
There are three ways to put chat on a Framer site.
| Compared | Human Reply | A pasted script | A messenger button |
|---|---|---|---|
| How it's added | The plugin puts it on your page | A script pasted into Custom Code1 or an Embed | A component or plugin that adds a button2,3 |
| Where the conversation happens | On your page, both ways, files included | On your page | In the messenger's app, off your site2,3 |
| Where the team answers | Your team's Telegram group, a topic per chat | The vendor's own inbox and apps | The messenger account the button opens |
| What you pay for | The site: $12 a month, the whole team included | Often each person who answers | A one-time price2,3 |
One plan, per site
Human Reply costs $12 a month per site, or $10 a month billed yearly.
- TodayYour free trial starts.
- Three days before it endsWe email you a reminder.
- After seven daysYour plan starts. Cancel before then, from the dashboard, and nothing is charged.
Human Reply for one site
Monthly
$12a monthYearly−17%
$10a month, $120 billed yearly- The whole team, no seats
- Unlimited conversations
- Photos, documents and stickers, both ways
Questions
- Does it work on every Framer plan?
- Yes, the free plan included.
- Which pages is the bubble on?
- The page you add it on. To show it on every page, put it in a layout template, the header or the footer.
- Do visitors need Telegram?
- No. They chat on your site. Only your team uses Telegram.
- Does it slow my site down?
- No. The bubble fetches its settings in the background, so your page doesn't wait for it.
- Can my client's team answer without the Framer project?
- Yes. They answer from the Telegram group, and only whoever builds the site needs Framer.
- Is Human Reply made by Framer?
- No. Human Reply is made by Hella Fast, LLC and published on the Framer Marketplace.
More answers in the homepage FAQ.
Add live chat from the plugin
The next chat on your site lands in your team's Telegram.
7-day free trial · Starting $10 a month
Human Reply is not affiliated with Framer or Telegram.