Live chat for Lovable

Add live chat to your Lovable app

Human Reply puts a live chat bubble on every page of your Lovable app, with one prompt. Every chat lands in your team's Telegram group, whoever is free replies from their phone, and the reply shows on the page in seconds.

Get started

7-day free trial · Starting $10 a month

On your Lovable app
A visitor's chat in the bubble on the Casa Lira site: Giselle sends a photo of the terrace and replies, and the visitor's last message reads Seen by Giselle
In your team's Telegram
The same chat as a topic in the Casa Lira team's Telegram group: the lead card for Lena, claimed by Giselle, Won and Lost under it, and the replies below

The prompt you paste

Add this script to every page of the app, right before the closing </body> tag. Change nothing else.

<script src="https://humanreply.app/embed.js" data-site="rl_xxxxxxxx" defer></script>

In Lovable: your project's chat, then Publish.

Setup's last page gives you the line with your app's own key

One prompt in Lovable

Lovable changes your app when you ask it to. Paste one prompt with your line in it, publish, and the chat is on every page.

  • On every page. It sits in the corner you choose, bottom left or bottom right, in the colour you pick.
  • Nothing to connect. No connector and no API key inside Lovable. The line is all there is.
  • On every Lovable plan. Publishing to a lovable.app address is free. Your own domain needs one of Lovable's paid plans.1
Lovable's editor on a small guesthouse site, Casa Lira: the chat says Added HumanReply script to body, and the preview shows the page with the chat's launcher bottom right
Lovable right after the prompt: the script is in, and the launcher shows in the preview

Set up in about ten minutes

Type your app's address, then five guided steps in your browser. The last page gives you the line for the prompt.

  1. Create the botIn BotFather, with the first message typed for you.
  2. Add it to a group with TopicsThe page checks as you go.
  3. Send a test leadWrite from the setup page, then claim it from your phone.
  4. Set your hoursBusiness hours, auto-away and the ways to reply.
  5. Make your accountYour email, then your card on Stripe. 7-day free trial.
humanreply.app/setup
The second setup step: add the bot to your team group and turn on Topics, with the checks ticking as you go

Every step, from the first page to the published app, is in the Lovable setup guide.

It looks like your site

The bubble takes your site's font and your colour, in light or dark, so it reads as part of your page.

  • Name and logo. They start as your site's name and icon. Change either.
  • Language. It speaks your site's language and every word can be customised.
  • Phones. On a phone the chat opens full screen.
The bubble on the Casa Lira site in blue, with the team's initials as its logo and a first message marked DeliveredThe bubble on the Sable Atelier site in pink, in the site's own font, with Giselle's answer and Seen by Giselle
A new topic in Telegram with Lena's lead card: waiting 0:12, the Garden suite page, from google.com, second visit, her question, and Claim under itA claimed topic in Telegram: the lead card for Jonas with a link to an earlier conversation, Won and Lost under it, Giselle's replies and a photo from Jonas

Each chat gets its own topic in your team's Telegram

Every chat opens a topic in your team's Telegram group, with a lead card on top, so everyone sees it and one person picks it up.

  • The lead card. The page and item they were looking at, where they came from, how often they've visited, and any earlier chat.
  • Claim, Won, Lost. Tap Claim, or just reply, and the chat is yours. Won or Lost closes it.
  • Read receipts, both ways. React to their message and they see "Seen by" and your name. You see when they've read your reply.

The whole loop, step by step, is on the homepage.

Your dashboard on humanreply.app

Sign in and it's all there: who is at the desk, every conversation, and how the bubble looks and what it says.

humanreply.app/dashboard
The Human Reply dashboard for casalira.com: the week in numbers, Giselle and Sara at the desk, today's conversations

When nobody is free

When nobody is free, the bubble says so and asks the visitor where the reply should go.

  • The ways to reply. WhatsApp, Telegram, email, Instagram or Messenger, whichever you switch on. Your team writes to them from its own account.
  • Hours and auto-away. Set your business hours, and tap I'm available or I'm away in Telegram. Anyone quiet for 45 minutes is marked away.

A person writes every reply. The greeting and the away note are words your team sets.

The bubble when nobody is free: Back tomorrow at 8:00 in the header, the visitor's message marked Delivered, and We'll reply on WhatsAppThe Desk topic in Telegram: the pinned team status board with I'm available and I'm away, and the lines saying who changed their status

For builders shipping client apps

Paste the prompt into each client's project, and every app gets its own bot and Telegram group.

  • The client's team answersThey reply from their phones in Telegram and never need to open Lovable.
  • Their chats onlyNobody sees another client's chats.
  • Priced per siteOne plan for each client app, whatever the size of its team.

Human Reply, a chat suite, or a messenger button

There are three kinds of chat you can add to a Lovable app. Each one is a script on the page; they differ in where the conversation happens.

ComparedHuman ReplyA chat suiteA messenger button
How it's addedOne prompt in Lovable's chatThe vendor's script, added the same wayA widget's code, added the same way2
Where the conversation happensOn your page, both ways, files includedOn your pageIn the messenger's app, off your site2
Where the team answersYour team's Telegram group, a topic per chatThe vendor's own inbox and appsThe messenger account the button opens
What you pay forThe site: $12 a month, the whole team includedOften each person who answersA free plan, and paid ones for more2

One plan, per site

Human Reply costs $12 a month per site, or $10 a month billed yearly.

  1. TodayYour free trial starts.
  2. Three days before it endsWe email you a reminder.
  3. After seven daysYour plan starts. Cancel before then, from the dashboard, and nothing is charged.

Human Reply for one site

Monthly

$12a month

Yearly−17%

$10a month, $120 billed yearly

  • The whole team, no seats
  • Unlimited conversations
  • Photos, documents and stickers, both ways

Questions

How do I install Human Reply?
Press Get started and type your app's address. Setup opens in your browser, five guided steps in about ten minutes. Its last page gives you one line: paste it into Lovable's chat inside one short prompt, then publish. Every step is in the Lovable setup guide.
Do visitors need Telegram?
No. They chat on your site. Only your team uses Telegram.
Do I need a Telegram Business account?
No. A regular Telegram group with Topics and a bot you make in BotFather. Setup walks you through both.
Do I need a paid Lovable plan?
No. Publishing to a lovable.app address is free on every plan. Lovable asks for a paid plan to connect your own domain. Lovable's docs have the details.
Which pages is the bubble on?
Every page of your app, in the corner you choose.
Does it work on a custom domain?
Yes. It works on your own domain and on your lovable.app address.
Does it slow my app down?
No. The bubble fetches its settings in the background, so your page doesn't wait for it.
What happens when nobody is free?
The bubble says so and asks where the reply should go: WhatsApp, Telegram, email, Instagram or Messenger, whichever you switch on. Your team writes to them from its own account.
How much does it cost?
$12 a month per site, or $10 a month billed yearly. The first seven days are free.
Is Human Reply made by Lovable?
No. Human Reply is made by Hella Fast, LLC, and isn't affiliated with Lovable.
How do I remove it?
Ask Lovable to remove the Human Reply script, then publish: the chat leaves your app with that publish. Your conversations stay in your Telegram group. To end the plan, cancel from Plan & billing in the dashboard.

More answers in the homepage FAQ.

Add live chat with one prompt

The next chat on your site lands in your team's Telegram.

Get started

7-day free trial · Starting $10 a month

Human Reply is not affiliated with Framer, Webflow, WordPress, Squarespace, Lovable or Telegram.

Lovable live chat, answered from Telegram · Human Reply